Privacy Policy
Effective January 1, 2026
Suncrest Norco Sunrooms & Patios, norcosunroomspatios.com, service@norcosunroomspatios.com
Who this policy covers
This policy explains how Suncrest Norco Sunrooms & Patios, a sunroom contractor in Norco, CA, handles the information you share with us through this website, by phone and by email. It applies to every page of the site, starting with our home page.
We're a local business that builds sunrooms, patio enclosures and patio covers. We only ask for what we need to answer your questions, give you an estimate and do the work.
What information we collect
When you fill out our contact form, we collect what you type in. That's usually your name, phone number, email, address or city, and a description of the project you have in mind.
When you call us at (951) 393-1005 or email us, we keep a record of your contact details and what we talked about so we don't have to ask you twice.
When you browse the site, basic technical details may be collected automatically. These include your browser type, device type, the pages you visit, how long you stay and the site that sent you here. This information is collected through cookies and similar tools.
How we use your information
We use your contact details to reply to you, set up an on-site estimate, send you a quote and keep in touch while we work on your project.
We use browsing information to see which pages people find useful and to fix anything that isn't working, so the site gets easier to use over time.
We don't sell your personal information, and we don't share it with anyone so they can market to you.
Who we share it with
Our contact form is run by an outside form service, so what you submit passes through that service before it reaches us. Website hosting and analytics providers may also handle some technical data on our behalf.
We may share project details with suppliers or subcontractors when that's needed to do your job. We may also share information when the law requires it or to protect our rights.
Cookies and analytics
Cookies are small files your browser saves so a site can remember your visit. We use them to count visits and understand how the site is used, not to identify you by name.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not.
How long we keep your information
We keep estimate requests and customer records for as long as we need them to finish your project, stand behind our work and keep the business records the law expects of us.
When we no longer need something, we delete it or remove the details that identify you. Analytics data is kept in summary form.
Your rights and choices
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something to finish a job or meet a legal requirement.
If you live in California, state privacy law may give you more rights over your information, and we'll respect a request made under it. You can also ask us at any time to stop contacting you.
How we protect your information
We limit who on our team can see customer information and use reputable service providers to store it. No website or email system is perfectly secure, so please don't send payment card numbers through the contact form or by email.
Children's privacy
This site is meant for homeowners and adults planning a project. We don't knowingly collect information from children under 13, and we'll delete it if we learn we have.
Changes to this policy
We may update this policy when our tools or the law change. The current version will always be on this page.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (951) 393-1005 or reach us through our contact page. We're available Mon–Fri from 6 AM to 11 PM and Sat–Sun from 8 AM to 9 PM, and we respond within 1 business day.
To learn more about who we are and how we work, visit our About page.